Conference Tracks

List of Tracks and Chairs

ICRIIS 2017 topics will include the following tracks, but not limited to:

Data Analytics
Name Affiliations
Prof. Dr. Naomie Salim Universiti Teknologi Malaysia
Dr. Haslina Hashim Universiti Teknologi Malaysia

Track Co-Chair

Name Affiliations
Prof. Kamal Dahbur Taibah University, KSA

Track Description:

We are interested in the innovative development of data analytics (i.e. the discovery and communication of meaningful patterns in data) and its applications in information systems. In this track, we appreciate the fusion of tools, innovative technologies, methodologies, theories, and its practical applications for the transformation of raw data into meaningful and useful information for institutional and business analysis purposes. We expect the discussion to focus on identifying the required changes to an organization for it to achieve both tactical and strategic goals. Among the detailed possible business activities include:

  • To identify and to prioritize new business requirements.
  • To identify business opportunities, threats, strengths, weaknesses and its risk factors.
  • To formalize the use of advanced data analytics for learning and prediction.
  • To design and to evaluate potential technological and methodological solutions and its practices.

By identifying, designing and evaluating information technology artifacts within organizational and managerial context, much can be learned about innovative development of data analytics and its applications in information systems.

Possible topics of interest include (but are not limited to):

  • Knowledge Discovery in Databases
  • Financial Services Analytics and Intelligence
  • Smart Enterprise and Health Systems
  • Business Intelligence in E-Services
  • Intelligence in Security and Public Safety
  • E-Government and Politics 2.0

Information Retrieval/Extraction
Name Affiliations
Sharin Hazlin Huspi Universiti Teknologi Malaysia
Rozilawati Dollah Universiti Teknologi Malaysia

Track Co-Chair

Name Affiliations
Dr. Ahmad Hawalah Taibah University, KSA

Track Description:

We are interested in the research of information retrieval (i.e. models, theories, techniques, and evaluation) and its application in information systems. In this track, we welcome discussions in the activities of obtaining relevant information, this includes the innovative technologies, methodologies, theories, tools and its practical applications. Therefore, we believed this track will provide platform to discuss issues ranging from fundamental and application of IR, search engine, query analysis, and IR evaluations.

Possible topics of interest include (but are not limited to):

  • IR Models, Theories and Rankings
  • IR Evaluation
  • Search Engine Scalability
  • Web IR and Social Media Search
  • Query Analysis and Query Understanding
  • User Study and Interactive IR
  • Database IR and Structured Data
  • Multimedia IR, Multilingual IR, Spoken IR
  • Location-aware IR and Mobile IR
  • Natural Language Processing for IR
  • Filtering and Recommending
  • Machine Learning, Clustering and Data Mining for IR
  • IR Applications (e.g. Legal IR, Medical/Biomedical IR)

Intelligent Information Systems
Name Affiliations
Dr. Faisal Qareem Universiti Teknologi Malaysia
Dr. Haza Nuzly Abdul Ahmed Universiti Teknologi Malaysia
Dr. Waleed Universiti Teknologi Malaysia

Track Co-Chair

Name Affiliations
Dr. Mohammad Alsarem Taibah University, KSA

Track Description:

We are interested in the innovative development of data analytics (i.e. the discovery and communication of meaningful patterns in data) and its applications in information systems. In this track, we appreciate the fusion of tools, innovative technologies, methodologies, theories, and its practical applications for the transformation of raw data into meaningful and useful information for institutional and business analysis purposes. We expect the discussion to focus on identifying the required changes to an organization for it to achieve both tactical and strategic goals. Among the detailed possible business activities include:

  • To identify and to prioritize new business requirements.
  • To identify business opportunities, threats, strengths, weaknesses and its risk factors.
  • To formalize the use of advanced data analytics for learning and prediction.
  • To design and to evaluate potential technological and methodological solutions and its practices.

By identifying, designing and evaluating information technology artifacts within organizational and managerial context, much can be learned about innovative development of data analytics and its applications in information systems.

Possible topics of interest include (but are not limited to):

  • Knowledge Discovery in Databases
  • Financial Services Analytics and Intelligence
  • Smart Enterprise and Health Systems
  • Business Intelligence in E-Services
  • Intelligence in Security and Public Safety
  • E-Government and Politics 2.0

Tools and Applications to specific problem domains
Name Affiliations
Dr. Alex Sim Tze Hiang Universiti Teknologi Malaysia
Dr. Eiliyah Wong Universiti Teknologi Malaysia

Information and Knowledge Management
Name Affiliations
Assoc Prof. Dr. Azizah Abd Rahman Universiti Teknologi Malaysia
Dr. Nazmona Mat Ali Universiti Teknologi Malaysia
Assoc Prof. Dr. Atreyi Kankahali Universiti Teknologi Malaysia

Track Description:

In recent years, knowledge has become a very attractive point concerned by many organisations. It has been a prominent subject of discussion not merely within practitioners but also researchers. A variety of methodologies, approaches and strategies with respect to the creation, capture, transfer and use of knowledge in organizations has been continuously developed and improved. Therefore, this track of Knowledge Management is aimed to provide a significant platform to share and discuss the recent trends in Knowledge Management towards advance understanding in managing a diversity of knowledge in multiple perspectives. In addition, issues associated with the design, development, implementation and maintenance of effective Knowledge Management Systems will also be shared in this platform.  Accordingly, this track eagerly seeks high quality theoretical, technical and empirical research covering all aspects of knowledge management.
Possible topics of interest include (but are not limited to):

  • Theoretical developments in Knowledge Management research;
  • Logic and semantic design of Knowledge Management Systems for creating, capturing, transferring, and sharing knowledge;
  • Physical development of Knowledge Management Systems for creating, capturing, transferring, and sharing knowledge;
  • Implementation, interfacing and testing of Knowledge Management Systems for creating, capturing, transferring, and sharing knowledge;
  • Maintenance and management of Knowledge Management Systems for creating, capturing, transferring, and sharing knowledge;
  • Assessing and evaluating the Knowledge Management, dissemination and transformation;
  • Impact of Knowledge Management on individual, group, and organizational performance;
  • Enablers and inhibitors of knowledge transfer and knowledge sharing behaviours;
  • Metrics, frameworks, and instrument for the adoption and utilization of  knowledge management systems;
  • Productivity or effectiveness measurement related to Knowledge Management Systems;
  • Global issues, status and evolutions in Knowledge Management;
  • Organizational culture and custom impacts on Knowledge Management;
  • Knowledge Management in small and medium enterprises, service industry or public sector;
  • Best practices and Communities of Practice (CoP)
  • KM strategies and implementations include organizational and economic incentive structures for knowledge sharing;
  • Impact measurement of Knowledge Management

Governance, Risk and Compliance
Name Affiliations
Dr. Syed Norris Syed Abdullah Universiti Teknologi Malaysia
Hj. Hafiz Selamat Universiti Teknologi Malaysia

Track Description:

Governance, risk and compliance (GRC) remains as an importance focus for today enterprises. GRC plays important role for enterprises in safeguarding their business practices from specific economic, market and regulatory conditions. The enterprise GRC market is expected to grow from 5.17 billion in 2013 to 9.93 billion in 2018. Hence, the expenses made by enterprises to for their GRC solutions keeps increasing, including the cost for acquiring IS or IT based GRC solutions. Recent development and wide utilization of technologies such as big data, mobile technologies, social computing, and cloud computing by enterprises has also affected the GRC landscape. While IS and IT is well-recognised for its role in providing the enterprises with solutions across GRC spectrum, it is imperative to better understand how the changes affects the practice and implementation of IS or IT solutions for GRC. The “Governance, risk and compliance” track for ICRIIS 2015 welcomes submission of research papers on theories, models and practices relevant to IS or IT solution for GRC.

Topics of interest to the track include, but are not limited to:

  • IS or IT Governance in Social Computing Era
  • GRC in Pervasive Environment
  • Risk and Compliance in Social Computing
  • Risks and Compliance in Big Data Implementation
  • Services and Process design
  • Non-compliant Process Identification
  • ICT-enabled Risk and Compliance Management
  • Risk and Compliance Process Models
  • Governance Processes
  • Integration Multiple Compliance Obligations
  • Compliance, Risk and Tolerance Metrics
  • IT Organizational Structures to Support Risk and Compliance
  • Requirements Engineering for GRC Systems
  • Implementations of Compliance Technologies
  • ICT Based Violation Detection and Remediation
  • Applications, Case Studies and Use Cases

Social Media and Business/Society Impact
Name Affiliations
Dr. Halina Mohamed Dahlan Universiti Teknologi Malaysia
Dr. Assoc.Prof. Dr. Zaidi Abd Rozan Universiti Teknologi Malaysia
Dr. Nor Zairah Ab. Rahim Universiti Teknologi Malaysia
Dr. Tomayess Isah Universiti Teknologi Malaysia

Track Co-Chair

Name Affiliations
Dr. Aimn Turani Taibah University, KSA

Track Description:

Academic research on social media is growing exponentially across various disciplines including: Communications, Computer Science, Business, Marketing, Sociology, Education, Health and others. Google search of “Social media journals” and “Social media conferences” yield almost 66 000 hits (as of December 2014). This growing body of research revealed many interesting insights and findings about social media platforms and their impact to both business and society. We expect to identify the key design features of social media, unveil psychological and behavioral factors underlying the diffusion and growth of social media, and explore different ways to manage user-generated content for business and society growth.

We welcome both quantitative and qualitative work that crosses interdisciplinary boundaries and expands our understanding of the current and future trends in social media. We are also calling for submissions that develop and apply novel methods and theories to collect, analyze, and visualize social media data as well as those that discuss ethical and privacy implications of using big data.

Topics of interest include, but are not limited to:

  • Social awareness, identity, sense of community
  • The value and impact of social media to the society
  • Social networking: social bookmarking/sociometrics
  • Latest development of Web 2.0 technologies
  • User-generated content, sharing, viral marketing
  • Cooperation in social media
  • Challenges and opportunities of social media design
  • Web 2.0 and knowledge sharing
  • Privacy issues in Web 2.0
  • Creative design of social media for individual learning or decision making
  • The value and impact of social media to business
  • Strategic use of social media to improve business performance
  • Social media based commerce
  • Social network analyses
  • The use of social media in crowd sourcing
  • Harness social media data to increase business performance

Electronic and Mobile Services
Name Affiliations
Dr. Ab Razak Che Bin Husin Universiti Teknologi Malaysia
Dr. Iskandar IliyaS Tan Universiti Teknologi Malaysia
Prof. T. Ramayah Universiti Teknologi Malaysia
Prof. Dr. Eldon Lee Universiti Teknologi Malaysia

Track Co-Chair

Name Affiliations
Dr. Raja Al-Jalouli Taibah University, KSA

Track Description:

Recent developments in information technologies, such as web 2.0 and the mobile web, have transformed how businesses are conducted. The changes are reflected in various aspects, not only in how transactions are completed, but also firms’ interaction with their customers, provision of better personalized services, tapping on customer ideas, exploring new commercial opportunities, and competing with rivals in today’s highly competitive business landscape. Research is needed to address these changes and the associated issues to inform both theory and practice.

We invite original research articles that provide insights into all aspects of electronic and mobile business with attention paid to issues related to their enabled services and implications at different levels (individuals, organizations, societies) and in different contexts (public, private). Articles of conceptual, analytical, or empirical nature, which develop or extend theory and practice, are welcome.

Possible topics of interest include, but are not limited to:

  • Theories/Models for Online Application and Services
  • Innovation in Online Mobile Applications and Services
  • Challenge, Privacy and Security in Online Mobile Applications and Services

Information Systems Research Methods (including Design Science)
Name Affiliations
Dr. Suraya Miskon Universiti Teknologi Malaysia
Assoc.Prof. Dr. Roliana Ibrahim Universiti Teknologi Malaysia
Dr. Wasana Bandara Universiti Teknologi Malaysia
Dr. Azza Universiti Teknologi Malaysia

Design science research (DSR) in Information Systems (IS), as we refer to it today, has been with us for nearly forty years, e.g., (Nunamaker, 1971, Chen, 1976, Bonczek et al., 1979). Papers in recent decades have been introduced, defined, and provided guidance for producing and publishing DSR outcomes (Walls et al., 1992, March and Smith, 1995, Hevner et al., 2004, Gregor and Jones, 2007, Peffers et al., 2007, Kuechler and Vaishnavi, 2008, Hevner and Chatterjee, 2010, Gregor and Hevner, 2013).

The objective of this track is to emphasize and find IS researchers to accomplish more in terms of DSR in IS’s application domain areas, the development of artifacts that can be practically applied to the solution of real world problems, development of recent theories of DSR and DSR-related methodologies. The topics are follows but not limited to:

  • Development of DSR artifacts for solving research problems in application domain such as disaster management, healthcare, mobile systems, knowledge management, etc.
  • DSR-related methodologies for developing artifacts in any exemplar DSR efforts.
  • DSR efforts that show admirable and imitable processes to produce high quality publishable outcomes.
  • DSR methodologies and outcomes that clearly differentiate DSR in IS from other disciplines (e.g., construction, engineering and architecture).
  • Papers that engage IS researchers and/or practitioners across disciplinary boundaries to produce applicable artifacts.
  • Issues on usability aspect of DSR artifacts in IS research.
  • Theory or guidance for the production of applicable DSR contributions that merit publication in the best journals.
  • Papers on DSR progress in other IS-related fields such as accounting information systems, business intelligence, social informatics, techno-entrepreneurship, information retrieval, big data, social media, etc.
  • Issue on verification and validation of DSR artifacts.
  • Papers that leave the social science paradigm to argue convincingly for DSR contribution other than truth, e.g., beauty, novel invention, etc.
  • Recent review papers on interesting topics related to DSR in IS progress.

Information Systems Implementation, Adoption and Diffusion
Name Affiliations
Dr. Mahadi Bahari Universiti Teknologi Malaysia
Dr. Nasir Ahmad Universiti Teknologi Malaysia
Dr. Norshidah Universiti Teknologi Malaysia

Track Description:

Social and organizational contexts matter for the development, adoption and use of various forms of Information Systems (IS), yet our understanding of the dynamic and complex interplay between IS and the social and organizational contexts in which IS are embedded is far from complete. This track invites conceptual, theoretical, and empirical papers that focus on the contemporary social and organizational impacts and issues of IS. We particularly welcome submissions that challenge our conventional thinking and belief and that can set the agenda for future directions in this area. In addition, research findings drawing on regional, national and international perspectives are highly welcome.

Areas of interest include, but are not limited to, the following:

  • The relationships between IS innovation and social and organizational determinants
  • IS and new organizational forms, including the use of “Enterprise 2.0” for strategic and/or organizational goals
  • The agile alignment or co-evolution of business strategy, organization, and IS, particularly in dynamic global contexts
  • Development, adoption, and diffusion issues of IS innovations in organizations or in society
  • The role of IS in organizational learning
  • Social and organizational costs of IS
  • Governance, leadership, of organizational design to support digital collaborations
  • Organizational design for effective digital collaborations
  • Knowledge sharing and collaboration in virtual teams or in globally distributed organizations
  • Social theory and technology (e.g., social theoretical foundations of online / mobile platforms)
  • Digital divide
  • Global IS management
  • Managing IS across cultures

Social and Human Behavior in Information Systems
Name Affiliations
Dr. Fadhil Yusof Universiti Teknologi Malaysia
Dr. Maslin Masrom Universiti Teknologi Malaysia
Dr. Marva Universiti Teknologi Malaysia
Dr. Setiawan Asegaff Universiti Teknologi Malaysia

Track Co-Chair

Name Affiliations
Dr. Rashiq R. Marie Taibah University, KSA

Track Descriptions

The success or failure of Information Systems can be traced back to the very understanding of the IS developers on the social and human behaviour of the intended users of the systems.  Every society has its own norms and this uniqueness makes the design and development of an IS impossible to be a one-size fits all solution.  Human behaviour refers to the range of acts exhibited by humans and which are influenced by culture, attitudes, emotions, values, ethics, authority, rapport, hypnosis, persuasion, coercion and/or genetics. While behaviour of people can fall within a range of acceptable limits, it bears no meaning if it is not directed to others.

On the other hand, social behaviour which is a more advanced action is specifically directed at other people and shed meanings. The acceptability of behaviour is evaluated relative to social standard and regulated by various means of social control. The behaviour of humans is studied by the academic disciplines of psychiatry, psychology, social work, sociology, economics, and anthropology. Information systems celebrate this multiple and diverse interaction of disciplines, hence understanding and having insights into the social and human behaviour is indeed significant and crucial towards any IS research.

This track welcomes all papers which discuss this issue not limiting to its effect or impact on IS.


Human Computer and Interaction
Name Affiliations
Dr. Masitah Ghazali Universiti Teknologi Malaysia
Dr. Normal Mat Jusoh Universiti Teknologi Malaysia

Track Co-Chair

Name Affiliations
Dr. Ruqayya Abdulrahman Taibah University, KSA

Track Description:

Human-computer interaction (HCI) studies a human and a machine in communication and interaction that may occur in contexts. Understanding of both the machine and the human side is the key to make the symbiosis successful. HCI has drawn interests from researchers, educators, and practitioners from different disciplines, as it is naturally an interdisciplinary and multidisciplinary area. It essentially deals with the design, evaluation, adoption, and use of information technology, with a common focus on improving user performance and experience. New and exciting research opportunities are emerging, including issues and challenges concerning people’s interactions with various information technologies that can be examined from an organizational, managerial, psychological, social, or cultural perspective. To better utilize today’s information technologies, we need to better understand users, their tasks within different contexts, and the interplay among users, tasks, and contexts/environments. This track aims to receive research papers that contribute to the extension and enrichment of HCI knowledge at and for an individual, work group, organizational or industry, or societal level. Critical papers that challenges the current HCI assumption, methods, models and practices are welcome.

Possible topics of interest include (but are not limited to):

  • The perceptual, behavioral, cognitive, motivational, and affective/emotional aspects of humans and their interaction with IT/IS
  • User task analysis and modeling
  • Digital documents/genres and human information seeking behavior
  • User-centered/participatory/informed user interface design and evaluation for different types of applications in a variety of contexts, e.g., e-commerce, social media, mobile apps
  • Applications and evaluation for different groups of populations, such as the elderly, children, young and special needs populations
  • Information technology acceptance and diffusion issues from cognitive, behavioral, affective, motivational, cultural, communication, human performance, linguistic, social science, industrial design disciplines and user interface design perspectives
  • The impact of interfaces/information technology on attitudes, behavior, performance, perception, and productivity
  • Innovative interface ideas and methods for surface computing, voice interaction, gesture based interaction, and augmented reality
  • Practical application and evaluation of user experience in industry
  • Innovation for teaching and learning in human computer interaction education

Digital Health Informatics
Name Affiliations
Dr. Noorminshah A. Iahad Universiti Teknologi Malaysia
Dr. Azurah A. Samah Universiti Teknologi Malaysia
Dr. Nasriah Zakariah Universiti Teknologi Malaysia

Track Description:

Information and communication technology is the main enabler of voluminous and varying healthcare data to be managed and analyzed. Healthcare decision makers may it be medical executives or clinicians need to provide useful information to their stakeholders. To match the growth of healthcare data, digital healthcare need to demonstrate how health informatics principles are applied in delivering improved outcomes. The ability to integrate huge volume of healthcare data, while still ensuring security, protecting privacy with consideration of socio-technical aspect of patient safety in Health Information Systems usage remains to be challenges to healthcare practitioners. Many stakeholders recognize that digital health informatics may provide opportunities for forecasting, discovering tentative needs, reduce risks as well as sustaining personalized services more appropriately.

The main themes of this track include, but are not restricted to:

  • Health Data Management Strategies
  • Health Information Systems
  • Privacy and Security in Managing Healthcare Records
  • Information Technologies for Management of Patient Safety
  • Information Retrieval in for Health Applications
  • Healthcare Knowledge and Decision Support
  • Emerging Trends in Health Informatics System.

Information Systems Education and Learning
Name Affiliations
Dr. Norasnita AHmad Universiti Teknologi Malaysia
Dr. Aryati Bakri Universiti Teknologi Malaysia
Assoc. Prof. Dr. Norazah Yusof Universiti Teknologi Malaysia
Dr. Susan Bull Universiti Teknologi Malaysia
Dr. Muhammad  Qomarudeen Universiti Teknologi Malaysia

Track Co-Chair

Name Affiliations
Dr. Asif Khan Taibah University, KSA

Track Description:

Implementation of different teaching and learning methods is important in order to provide various learning experience for students. This has led to innovative teaching and learning approaches, with current new technologies being implemented in IS education and learning environment. Among current technologies that have given massive impacts in the education and learning method especially in tertiary levels are smartphones, social networking and cloud computing. This has change the IS education and learning environment, thus leading to new teaching approaches and methods to the IS education. Therefore, sharing IS education-related knowledge and practices especially with various IS education and learning methods to enhance students’ learning experience is critical. This track is focusing on new and innovative approaches to curriculum, course design, pedagogy, practice, and student learning experiences.

We welcome papers on the topics of, but not limited to, the following areas:

  • Enhancing students’ learning experiences through new technologies
  • Educational technologies and Web 2.0 in IS education
  • Curriculum innovations, design and model curricula
  • Pedagogical approaches and evaluation
  • Online game / simulation-based learning
  • Ethical and social issues related to IS education
  • Blended-learning and case-based teaching
  • E-Learning and asynchronous media
  • Adaptive learning environments
  • Mobile apps-based learning
  • Collaborative learning
  • Distance education

Enterprise Systems and Business Process Management
Name Affiliations
Dr. Hidayati Zakaria Universiti Teknologi Malaysia
Puan Hawaniah Zakaria Universiti Teknologi Malaysia
Assoc. Prof. Dr. Darshana Sadera Universiti Teknologi Malaysia
Dr. Felix Tan Universiti Teknologi Malaysia

Track Description:

Enterprise Systems (ES) have become an integral part of business for most enterprises around the world. ES are becoming more and more inter-organizational. ES represent the largest IS investment an organization is likely to make, require a significant investment of organizational energy and resources. The modern ES have evolved to include support for a variety of front office and inter-organizational activities and processes, such as customer relationship management (CRM) and supply chain management (SCM). These ES-related solutions have been integrated, embedded or closely coupled with on-demand services. The design of such large integrated systems represents a major technical challenge, requiring new ways of thinking about business processes, system development, and enterprise architecture. A paradigm shift took place: the functionality of enterprise systems has new software models such as Service ­Oriented Architecture (SOA), Software­as­ a­ Service (SaaS) and Cloud Computing, provided on-demand to clients via the Internet. Part of this paradigm shift is an increase degree of provided functionality. In addition, Mobile access via smart-phones and tablets also affects enterprise systems. The rapid technological development of ES and its indispensable role in organizations warrant novel and forward-looking papers.

Business Process Management (BPM) has also evolved into a widely deployed, contributes to an increased organizational efficiency and effectiveness. The issues governance, methods, information technology, culture, people, and strategic alignment require extensions of the current BPM capabilities and of our understanding of the related opportunities, challenges, and theories. In particular, a better understanding of the theoretical underpinning of BPM and its integration into the landscape of IS theories and artifacts is required.

Thus, we particularly encourage submissions that propose and critically evaluate new ways of thinking on the current status of BPM and all related issues from a cross boundary perspective, including vendors and organizations using ES as much as an exploration of the future research needs. We are open to a wide variety of research approaches including quantitative and qualitative, empirical, conceptual and analytical approaches such as case studies, action research, surveys, experiments, design science-oriented, and economic research.


Information Security Management
Name Affiliations
Dr. Shahizan Othman Universiti Teknologi Malaysia
Dr. Anazida Zainal Universiti Teknologi Malaysia
Assoc. Prof. Dr. Othman Ibrahim Universiti Teknologi Malaysia

Ontology & Its Applications
Name Affiliations
Dr. Nasir Ahmad Universiti Teknologi Malaysia